Best Car Insurance Companies & Coverage Policies (2024) – MarketWatch

Partner content: This content was created by a business partner of Dow Jones, independent of the MarketWatch newsroom. Links in this article may result in us earning a commission. Learn More
The best car insurance companies in 2024 are Travelers, State Farm, Erie Insurance, USAA and Nationwide according to our industry-wide research study
White Shield IconSecure. Fast. Free.
Daniel is a MarketWatch Guides team writer and has written for numerous automotive news sites and marketing firms across the U.S., U.K., and Australia, specializing in auto finance and car care topics. Daniel is a MarketWatch Guides team authority on auto insurance, loans, warranty options, auto services and more.
Rashawn Mitchner is a MarketWatch Guides team editor with over 10 years of experience covering personal finance and insurance topics.
Mark Friedlander is Director, Corporate Communications, at the Insurance Information Institute (Triple-I), a New York-based nonprofit research and education organization focused on providing consumers with a better understanding of insurance. Mark serves as a national spokesperson for the Triple-I, handling a wide array of insurance industry media issues. His responsibilities also include spearheading the association’s hurricane season communications strategy and its member company support and media outreach in Florida, where he is based.
Key Takeaways:
Auto insurance coverage is highly personalized, so the best car insurance company for you may not be the same for someone else. In this article, we at the MarketWatch Guides team will analyze through the top 10 car insurers in the country. For each, we’ll explain the various factors that make them stand out, including reputation, availability, customer experience, coverage options, and average cost data.
Compare Car Insurance Rates

Secure. Fast. Free.
The MarketWatch Guides Team is committed to providing reliable information to help you make the best decision possible about insuring your vehicle. Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best car insurance companies. We collected data on dozens of auto insurance providers to grade the companies on a wide range of ranking factors. After 800 hours of research, the end result was an overall rating for each provider, with the insurers that scored the most points topping the list.
Learn more about our methodology and editorial guidelines.
We found that Travelers is the best overall car insurance company in 2024. The provider offers a stellar customer service experience for policyholders, along with affordable pricing and a wide range of coverage options to fit most drivers’ needs.
After over 800 hours of research, we’ve identified the best car insurance companies. Each insurer was rated on five main factors: reputation, customer experience, coverage, availability and cost. Scores in each category were compiled and weighted to generate the overall rating we use to rank the providers. 
The table below shows our ratings for the top 10 auto insurance companies. Along with the overall rating we gave each provider, the table highlights the award it was given by our team and the average annual cost of a full-coverage insurance policy from each:
While Travelers is the highest-rated provider overall, the best car insurance company for a specific person can vary heavily depending on one’s overall needs. 
Along with Travelers, we’ve identified nine other car insurance providers that are worth considering as you shop around for coverage. The sections below will give you an in-depth look into each of the top auto insurance companies on our list. 
Year founded: 1853
Headquarters: New York, N.Y.
AM Best rating: A++
Better Business Bureau (BBB) ratingA
Read more: Travelers insurance reviews
Travelers can be a great option for drivers who want a wide range of discounts and coverage options. We found that the provider offers some of the most unique offerings in the industry, such as named non-owner coverage, guaranteed asset protection (GAP) and accident forgiveness.
Travelers has a fair reputation in the industry and among customers. The NAIC found that in 2022, the company held 2.11% of the market share and wrote nearly $5.9 billion in insurance premiums.
Only about 1.5% of those polled in our August 2022 customer satisfaction survey reported having a Travelers policy. Those customers were satisfied with Travelers overall, giving the company well-above-average scores.
Travelers scored the lowest of all had one of the lowest scores among large insurers in the J.D. Power 2023 Insurance Shopping Study℠. It earned 848 out of a possible 1,000 points, a full 13 points lower than the segment average of 861.
The insurer received mixed scores in the J.D. Power 2023 Auto Insurance Study℠. In the Mid-Atlantic and New York regions, Travelers had strong scores. In all other regions, however, the company’s scores were well below the regional average.
Our research team reached out to Travelers for a comment on the lower scores but did not receive a response.
Travelers holds an A rating from the BBB. Over 140 160 customer reviews on the BBB’s site give the company an average star rating of 1.0 out of 5.0, but that’s a small fraction of the amount of drivers that Travelers insures.
Travelers, like most reputable insurance companies, offers the standard types of coverage:
The company also offers a slate of optional coverages, including:
IntelliDrive is Travelers’ telematics insurance program. Over the course of 90 days, the program uses a mobile app to track your driving habits. Good drivers can earn a discount of up to 30%, but if you display riskier driving habits, your premium can increase.
Here’s what the app tracks:
The app also includes special features like driving tips, trip details, crash detection and more. The IntelliDrive program is not available in the following states:
Travelers is a large insurer available in all 50 states with no exclusions for who can purchase coverage.
Based on our cost research, we found that a full-coverage insurance policy from Travelers is about 21% cheaper than the national average. These rates are based on 35-year-old drivers with clean driving records and good credit.
Teen drivers don’t have much experience on the road, so insurance companies view them as a higher risk. The table below shows the average rates for teen drivers 16 through 19 for a full-coverage Travelers policy.
*Data for 17, 18 and 19 is based on 2022 information.
Causing a car accident or getting a speeding ticket or DUI can make your insurance rates increase by hundreds of dollars. We looked at what Travelers charges drivers with various violations on their record in the table below. These are average rates for 35-year-old male drivers who have a recent speeding ticket, a DUI conviction or a recent accident on their records.
Travelers offers a variety of ways for drivers to save money. Discounts from Travelers include:
Year founded: 1922
Headquarters: Bloomington, Ill.
AM Best rating: A++
BBB rating: A-
Read more: State Farm insurance reviews
Compare: Allstate vs State Farm or Farmers vs State Farm or State Farm vs Nationwide
Overall, our team found that State Farm is one of the best car insurance providers in the nation. The company provides drivers with several unique coverage options, like rideshare and travel expense insurance. It’s also known for its low rates and a strong industry and customer service reputation.
State Farm is the largest auto insurance provider in the United States. According to the National Association of Insurance Commissioners (NAIC), the company held 16.84% of the market share in 2022, writing nearly $47 billion in insurance premiums. It ranks relatively high in J.D. Power studies, often coming in first place above multiple other high-ranking national providers. The company has a high financial strength rating from AM Best, the BBB and our own customer satisfaction survey.
In our August 2022 customer-satisfaction insurance survey, we polled nearly 7,000 drivers about their experience with their car insurance provider. The table below shows the satisfaction ratings for respondents who reported having a State Farm policy.
Our research team reached out to State Farm for a comment on these scores but did not receive a response.
Pie chart that shows the satisfaction levels of State Farm policyholders
State Farm has a good reputation for customer service, ranking particularly high in the J.D. Power 2022 U.S. Auto Insurance Study℠ for most regions of the U.S.
State Farm ranked the highest for large insurers in the J.D. Power 2023 U.S. Insurance Shopping Study℠, receiving 877 out of 1,000 possible points.
State Farm holds both accreditation and an A- rating from the Better Business Bureau (BBB), but customer reviews give the insurer an average star rating of 1.2 out of 5.0. However, the company only has 1,000 reviews, which is a very small fraction of its customer base.
State Farm offers the six main types of car insurance coverage:
Additionally, State Farm offers a few optional coverages. These include:
Our 2022 car insurance survey that polled 1,000 respondents found that 65% of drivers don’t take advantage of usage-based insurance. State Farm’s telematics insurance program, Drive Safe & Save™, tracks users’ driving habits and calculates a discount of up to 30%. 
Once you enroll in the program, State Farm will send you a Bluetooth device that communicates with the Drive Safe & Save app on your phone. It tracks the following driving habits:
Accelerating too quickly, braking too hard, taking trips at night and using your phone while driving will decrease your score and leave you with a smaller discount (or no discount at all). The program will not raise your rates, as is the case with some competitors.
Residents of every state except for Rhode Island and Massachusetts can purchase a State Farm auto insurance policy. It doesn’t have any exclusions for who can buy coverage.
Based on our data, we found full-coverage car insurance rates from State Farm to be almost 26% cheaper than the national average of  $2,008 per year.
The table below shows monthly and annual average rates for both minimum and full coverage from State Farm as compared to the national average. These rates are based on 35-year-old drivers with clean driving records and good credit.
Teen drivers typically pay the most for car insurance coverage. The table below shows average rates for full coverage from State Farm for teens aged 16 through 19.
*Data for 17, 18 and 19 is based on 2022 information.
When researching State Farm insurance costs, we also looked at how much a full-coverage policy would cost for drivers with certain traffic violations. Below are average rates for 35-year-old male drivers who have a recent speeding ticket, a DUI conviction or a recent accident on their records.
State Farm offers drivers many ways to save money on their car insurance premiums. State Farm’s discount opportunities include:
Year founded: 1925
Headquarters: Erie, Pa.
AM Best rating: A+
BBB rating: A+
Read more: Erie Insurance reviews
Erie auto insurance can be a great option for drivers who live in states where it provides coverage. The company offers several unique features that set it apart from other competitors, like Erie Rate LockⓇ, which helps you avoid rate increases, and first accident forgiveness.
Though it’s a mid-sized insurer, Erie has an excellent reputation for customer service in the insurance industry. The NAIC found that in 2022, Erie Insurance held 1.30% of the market share and wrote almost $3.6 billion in insurance premiums.
Though only about 1.4% of respondents in our August 2022 insurance survey had an Erie insurance policy, those respondents were quite satisfied with the company.
Erie consistently scores very well in J.D. Power studies. It received the second-highest score in the Insurance Shopping Study, receiving 878 points out of a possible 1,000. The insurer also ranked well in the Auto Insurance Study. In the North Central and Mid-Atlantic regions, Erie received the highest score. The company also received a strong score in the Southeast region as well.
Erie currently is rated at an A+ from the BBB, however, it isn’t accredited. Though there are only over 60 customer reviews on the organization’s website, those reviews give the company an average customer rating of 1.1 stars out of 5.0.
Erie provides all six of the standard types of auto coverage. These are:
Erie also offers a few add-on options to give you extra protection. These coverages include:
Erie Insurance only operates in 12 states and the District of Columbia. Those states are:
Other than region, Erie has no exclusions for who can purchase car insurance.
Based on our cost research, we found that a full-coverage insurance policy from Erie Insurance is about 27% cheaper than the national average.
Car insurance for teen drivers is usually much more expensive than it is for those with more experience behind the wheel. Below is a table showing the average cost of Erie full-coverage insurance policies for teenage drivers.
*Data for 17, 18 and 19 is based on 2022 information.
Having any sort of violation on your driving record can cause your insurance rates to increase. In the table below, we look at the cost of Erie full-coverage insurance for drivers with recent speeding tickets, DUIs or accidents.
Erie also has a robust selection of car insurance discounts you may qualify for. These include:
Year founded: 1922
Headquarters: San Antonio, Texas
AM Best rating: A++
BBB rating: NR
Read more: USAA insurance reviews
Compare: USAA vs. State Farm
USAA is an excellent car insurance provider for military members, veterans and their immediate families. The company regularly offers the cheapest car insurance coverage for most drivers and provides unique add-on offerings like accident forgiveness and classic car insurance.
USAA offers its insurance products to current and past members of the military along with their spouses and children. According to the NAIC, the company is the fifth-largest auto insurer in the U.S. holding 5.9% of the market share in 2022. USAA wrote over $16.4 billion in car insurance premiums in 2022.
In addition, USAA scores well in industry studies from J.D. Power and our own customer experience survey.
USAA offers its insurance products to current and past members of the military along with their spouses and children. According to the NAIC, the company is the fifth-largest auto insurer in the U.S. holding 5.9% of the market share in 2022. USAA wrote over $16.4 billion in car insurance premiums in 2022.
In addition, USAA scores well in industry studies from J.D. Power and our own customer experience survey.
In our August 2022 car insurance satisfaction survey, USAA earned generally high marks from respondents. Pollees with USAA policies reported being especially satisfied with the insurer’s website and the process of shopping for the right coverage.
The company received the second-highest score of all large insurers on the J.D. Power Insurance Shopping Study with 874 out of 1,000 points. It also scored higher than all other insurance companies in every region on the J.D. Power Auto Insurance Study other than California.
Though USAA only has a 1.1-star rating from customer reviews on the BBB’s website, it’s important to note that there are over 1,300 reviews. That’s a very small number when compared to the size of its customer base.
USAA offers the six standard coverage options along with some additional coverage types. Full-coverage insurance options from USAA include:
Optional coverages offered by USAA include:
SafePilot is USAA’s usage-based insurance program. USAA Safepilot uses an app to monitor your driving habits and calculate a discount. The company gives an immediate 10% discount for signing up and good drivers can earn up to 30% off their premium at the time of renewal.
The SafePilot app tracks the following:
The app factors each of the above to calculate a discount. It doesn’t evaluate your insurability and won’t cause your premiums to increase.
USAA is available to customers in all 50 states. However, the company only offers insurance to active–duty military members, veterans and their families.
USAA has the reputation of being one of the cheapest car insurance companies in the U.S. Based on our cost research, we found that a full-coverage policy from USAA is about 25% cheaper than the national average.
Average USAA Car Insurance Cost
Teen drivers often pay the most for auto insurance coverage. The table below shows average costs for teenage drivers covered by USAA.
*Data for 17, 18 and 19 is based on 2022 information.
To give you a sense of what you may pay for USAA insurance coverage if you have a recent traffic violation, we looked at cost data for a few other driving profiles. Below are averages for 35-year-old male drivers with clean records and those with speeding tickets, DUIs or recent accidents.
If you’re looking to lower your insurance premium, you can always be on the lookout for some discounts you may qualify for. Discounts offered by USAA include:
Year founded: 1926
Headquarters: Columbus, Ohio
AM Best rating: A+
BBB rating: A+
Read more: Nationwide insurance reviews
Nationwide can be a solid choice for drivers who are looking for discounts and usage-based programs to lower the cost of car insurance. The company offers two programs — SmartRide and SmartMiles — that can provide discounts on your premium.
Based on industry studies, Nationwide has fairly average customer satisfaction scores. It also captured 1.99% of the market share and wrote over $5.5 billion in insurance premiums in 2022.
Only about 3% of respondents in our August 2022 insurance survey reported having a Nationwide policy. Those respondents gave Nationwide above-average satisfaction scores for a few different factors. The table below shows Nationwide customer responses.
Nationwide scored right at the industry average of 861 out of a possible 1,000 on the J.D. Power Insurance Shopping Study, which determines customer satisfaction with each stage of the shopping experience. The segment average is 863.
Nationwide only ranks in the Mid-Atlantic, North Central and Southeast regions of the Auto Insurance Study. In the Mid-Atlantic and North Central regions, the company scored below average. Nationwide scored just above average in the Southeast region, earning 850 points out of 1,000. The segment average is 849.
Nationwide holds an A+ rating and accreditation from the BBB. Customers give Nationwide a 1.1-star rating out of 5.0, but only over 280 people left reviews. What’s more, those reviews encompass all of the provider’s insurance products, not just auto coverage.
Like most large insurance providers, Nationwide offers the six main types of car insurance. Those are:
Beyond the standard coverages, Nationwide offers a few optional add-ons, such as:
Nationwide’s telematics program, SmartRide, uses an app to track driving habits and calculate a discount. Users get an automatic discount of 15% for signing up.
Here’s what the app tracks:
Any discount will be applied at the time of renewal. SmartRide will not cause your insurance premium to increase.
SmartMiles is ideal for people who don’t drive that often. It’s a usage-based program with flexible monthly rates determined by the number of miles you drive. You pay a base rate and then an additional rate for each mile driven. The program uses a device that plugs into your car, or a connected car to track mileage.
SmartMiles is not available in the following states:
Nationwide is available to customers in every state except for Alaska, Louisiana and Massachusetts. The company has no exclusions on who can purchase coverage.
According to our data, a full-coverage insurance policy from Nationwide costs about 29% less than the national average.
Car insurance tends to be much more expensive for teen drivers. Below is a table that shows average rates for drivers aged 16 through 19 insured by Nationwide.
*Data for 17, 18 and 19 is based on 2022 information.
Any traffic violation, whether a speeding ticket or an accident, can cause your insurance rates to increase quite a bit. In the table below, we see how recent tickets, DUI convictions or at-fault accidents affect the cost of a Nationwide policy.
Nationwide has several discounts available to policyholders. The table below provides short descriptions of each.
Year founded: 1936
Headquarters: Chevy Chase, Md.
AM Best rating: A++
BBB rating: A+
Read more: Geico insurance reviews
Compare: USAA vs. Geico or State Farm vs. Geico or AAA vs Geico or Allstate vs Geico or Farmers vs. Geico
As one of the largest insurance providers in the country, Geico is a great option for car insurance coverage. We found that the company has extremely affordable rates, an array of discounts and a telematics program to help drivers save on their premiums. It also has unique add-on coverages like mechanical breakdown insurance (MBI).
Geico is one of the most popular car insurance providers in the nation. In 2022, the company held 13.76% of the market share, making it the third-largest insurer in the country after State Farm and Progressive. According to the NAIC, Geico wrote nearly $38.1 billion in car insurance premiums in 2022.
Additionally, Geico also received strong scores in our customer service survey and in consumer studies from J.D. Power.
Of the 6,923 people who participated in our August 2022 car insurance survey, 16% of respondents reported they had a Geico car insurance policy. The company was the third most popular provider in our survey and has fairly high customer satisfaction. The table below shows customer satisfaction in various areas.
How Satisfied Are Geico Customers
Geico ranks well in the J.D. Power Auto Insurance Study, pointing to a reputation for having good customer service. The company has especially strong scores in the Central, New England, North Central, Northwest and Southwest regions.
Geico scored 857 points out of a possible 1,000 in the J.D. Power Insurance Shopping Study, which polls customers to determine satisfaction with the insurance shopping process. Geico’s score was slightly below the large insurer average of 861.
Geico is not accredited by the BBB but does hold an A+ rating. Customer reviews on the organization’s website give the company an average of 1.1 stars out of 5.0. While this may seem like a low rating, only around 1,100 customers posted reviews. That’s a very small fraction of Geico’s customer base.
Geico offers all the standard types of insurance coverage at some of the highest limits available. Standard coverage options include:
Geico also offers the following optional coverages:
Residents of all 50 states can purchase Geico auto insurance. The company has no exclusion on who can buy a policy.
According to our research, Geico’s full-coverage insurance is about 21% cheaper than the national average.
Average Geico Auto Insurance Cost
Below are average rates for drivers insured through Geico aged 16 through 19.
*Data for 17, 18 and 19 is based on 2022 information.
If you have a recent speeding ticket, at-fault accident or other violation on your record, your insurance costs will likely increase significantly. Here are average rates for Geico drivers with traffic infractions in their driving history.
Geico has more auto insurance discounts than most other insurance providers. The amount you’ll save varies per discount, but you may qualify for more than one. The table below lists Geico’s discount opportunities.
Drivers can also utilize Geico’s DriveEasy program to save on car insurance.
Year founded: 1912
Headquarters: Boston, MA
AM Best rating: B
BBB rating: A+
Read more: Liberty Mutual insurance reviews
Comparisons: Liberty Mutual vs. State Farm, Liberty Mutual vs. Allstate, Liberty Mutual vs. Progressive or Liberty Mutual vs. Geico
Liberty Mutual can be a great option to consider for car insurance, especially if you’re a young driver or have young drivers on your policy. While young drivers often end up paying more for car insurance, Liberty Mutual has plenty of discount programs that help offset those costs.
The company is also a strong provider for any driver, as it offers unique add-on options for drivers. These include a lifetime repair guarantee, new car replacement insurance and better car replacement insurance.
Liberty Mutual has a good reputation within the auto insurance industry. The NAIC found that in 2022, it was the sixth-largest insurer, holding 4.95% of the market share and nearly $14 billion written in insurance premiums. Additionally, it holds a strong BBB rating and a decent financial strength rating from AM Best.
Nearly 5% of those polled in our August 2022 customer satisfaction survey reported having a Liberty Mutual insurance policy. Customers were fairly satisfied with their experience, giving the company about average scores in each category.
Liberty Mutual ranked third overall in terms of large auto insurers according to J.D. Power’s 2022 Power Insurance Shopping Study. Its 860 out of 1000 total points put it right below the industry average of 863. 
The provider was either around average or below average in all regions of the auto insurance study. Overall Liberty Mutual performed fairly well in the J.D. Power auto insurance studies compared to other large insurance providers.
Liberty Mutual holds an A+ rating from the BBB. The over 1,100 customer reviews on the BBB’s site give the company an average star rating of 1.1 out of 5.0. While this may seem low, it’s worth noting that this represents just a small fraction of the drivers with Liberty Mutual insurance plans.
Our team reached out to Liberty Mutual for a comment on these scores but did not receive a response.
Liberty Mutual, like most reputable insurance companies, offers the six main types of car insurance coverage:
The company also offers a slate of optional add-on coverages, including:
RightTrack is Liberty Mutual’s telematics insurance program. Over the course of 90 days, the program uses a mobile app to track your driving habits. Good drivers can earn a discount of up to 30%. Unlike other usage-based insurance programs, your rates won’t go up if your score is low.
Here’s what the app tracks:
The app also includes special features like driving tips, trip details and crash detection. The RightTrack program is not available in the following states:
Drivers in New York can participate in the RightTrack plug-in program which uses a plug-in device to track driving behaviors rather than your phone.
Liberty Mutual is a large insurer available in all 50 states with no exclusions for who can purchase coverage.
Liberty Mutual does not make its pricing data available to Quadrant, however our team did receive a quote from Liberty Mutual for a full-coverage policy for $351 per month, or $4,212 annually. This quote was for a 35-year-old driver who owns a 2022 Toyota Camry and drives 12,500 miles per year.
Liberty Mutual’s premiums are relatively expensive for most drivers, however teens and young drivers can find cheaper rates than with other insurance providers. Liberty Mutual also offers discounts, which we’ll detail below.
Liberty Mutual offers a variety of ways for drivers to save money. Discounts from the provider include:
Year founded: 1927
Headquarters: Madison, Wis.
AM Best rating: A
BBB rating: A
Read more: American Family insurance reviews
American Family car insurance reviews show that the company is a reputable provider with nearly 100 years of experience. It’s known for providing affordable policy choices, several discount opportunities and add-on coverage options. However, it does tend to have lower-than-average reviews from the BBB but these complaints are based on a small number of customers in comparison to the size of the company.
American Family has a strong reputation in industry studies and with consumers. It also held 2.11% of the insurance market share in 2022 and wrote over $5.8 in insurance premiums.
Though only 2% of respondents in our August 2022 survey had an American Family policy, the company received the highest satisfaction scores of any insurer included in our polling.
American Family scored exactly average on the mid-size insurers segment of the J.D. Power Insurance Shopping Study, earning 867 points out of 1,000.
The provider only ranks in the Central and North Central regions of the Auto Insurance Study, but it scored above average in both. It received the second-highest score in the Central region, earning 848 out of 1,000 points.
The BBB gives American Family an A rating. Customer reviews on the organization’s site give the company an average star rating of 1.2 out of 5.0, but there are only 65 nearly 70 over 70 total reviews.
Like most other insurance providers, American Family offers the six standard car insurance coverages. They are:
In addition, American Family offers these optional add-ons:
Signing up for KnowYourDrive gets you an automatic 10% discount. Once you enroll, you’ll download the KnowYourDrive app, which will monitor your driving behavior and use that data to calculate a discount of up to 20%.
The app tracks the following:
With KnowYourDrive, your premium is not at risk of increase. KnowYourDrive is available in Kansas, Minnesota, Nevada and Utah.
DriveMyWay is a telematics insurance program that uses an app to track your driving habits. Users get an automatic 10% discount for signing up and can earn up to 20% off their premium by practicing safe driving.
Over the course of 100 days, the app calculates a score based on how you drive. At 90 days, you’ll be informed of your score. At the 100-day mark, you’ll be prompted to either continue the program or lock in your score and apply the discount to your next renewal.
The app tracks the following:
High-risk drivers may see an increase in their premium. DriveMyWay is currently available in:
American Family is a mid-size insurer available in the following 19 states:
When researching the average cost of an American Family insurance policy, we found that the company typically charged about 8% less than the national average. 
In the table below, we look at average costs for full-coverage policies from American Family for drivers aged 16 through 19. Teenage drivers often pay the most for car insurance coverage.
*Data for 17, 18 and 19 is based on 2022 information.
In most cases, recent traffic infractions can raise your insurance rates considerably. Below, we compare average rates of drivers who have violations on their record and are insured through American Family to the national average. American Family tends to offer cheaper full-coverage policies for those who have a blemished driving record.
If you’re looking to save money on your car insurance, check to see what discounts you may qualify for. Below is a table that explains some of American Family’s discount opportunities.
Year founded: 1937
Headquarters: Mayfield, Ohio
AM Best rating: A+
BBB ratingA
Read more: Progressive insurance reviews
Compare: Geico vs. Progressive, USAA vs. Progressive or Progressive vs. State Farm or Allstate vs Progressive
Progressive car insurance can be worth it for many drivers, as the company offers a wide selection of policies and add-on coverage options. It also has some of the best car insurance rates in the industry for high-risk drivers, those with a recent accident, speeding ticket or DUI on their record.
Progressive is the second-largest insurance company in the U.S., according to the recent NAIC report. The company captured 14.05% of the market share in 2022 and wrote nearly $39 billion in insurance premiums.
And though it’s highly rated by the BBB, Progressive tends to have below-average ratings in J.D. Power studies.
Progressive was the second-most popular insurer in our August 2022 customer satisfaction survey. Respondents with Progressive policies gave the company generally strong satisfaction scores.
Progressive ranked just below average in the J.D. Power Insurance Shopping Study, earning 853 out of a possible 1,000 points. The segment average for large insurers is 861.
The company consistently ranked below average in all regions of the Auto Insurance Study, sometimes earning the lowest scores.
Our team reached out to Progressive for comment on the below-average ratings but did not receive a response.
Progressive holds an A+ rating from the BBB. Based on over 1,000 customer reviews, the company has an average rating of 1.1 stars out of 5.0. It’s important to note that over 1,000 customers is a very small number compared to Progressive’s customer base.
Progressive offers the standard six insurance coverages:
The company also has a few additional coverage options to choose from. They include:
Snapshot is Progressive’s usage-based insurance program. To use Progressive Snapshot, you enroll in the program and opt either for a plug-in device or mobile app that tracks your driving habits.
Snapshot will calculate a discount based on how you drive that will be applied when you renew your policy.
You get an automatic discount just for signing up and most policyholders save an average of $156 per year.
Here’s what Snapshot tracks:
Keep in mind that while most users receive a discount for safe driving, if you engage in riskier habits you may see your premium increase.
Progressive is available in all 50 states. It’s a large insurer with no exclusions.
According to our cost research, a full-coverage policy from Progressive is about 1% more expensive than the national average. Progressive also has one of the top car insurance mobile apps on the market.
Teen drivers often pay the most for auto coverage. In the table below, we look at the cost of a full-coverage Progressive policy for drivers aged 16 through 19.
*Data for 17, 18 and 19 is based on 2022 information.
Having a recent traffic violation on your record can cause a significant increase in your insurance rates. Progressive is known for its low rates for high-risk drivers. In the table below, we look at average rates for drivers with a recent speeding ticket, DUI or accident.
There are many ways to lower your premium with Progressive. The table below outlines the various discounts on offer by the provider.
Year founded: 1925
Headquarters: Bloomington, Ill.
AM Best rating: A+
BBB rating: A+
Country Financial car insurance is known for being an affordable option for high-risk drivers. If you’ve recently had an accident, DUI or ticket and you’re having trouble finding affordable coverage, it may be the best option for you. The provider also has a variety of discounts available to all drivers that can help bring costs down.
Country Financial has been in business for almost 100 years, with a strong reputation in the auto insurance industry. It held 0.44% of the market share in 2022 and wrote over $1.2 billion in premiums, according to the NAIC.
Country Financial was not included in most J.D. Power insurance studies. It was included in the North Central region, however, where it scored 828 points out of a possible 1,000. This puts it above the average of 824, although it should be noted that other companies’ averages are taken from multiple regions rather than just one.
The BBB gives Country Financial an A+ rating. The company doesn’t have any customer reviews on the site and doesn’t have a customer rating.
Our team reached out to Country Financial for comment on its lack of scores but has not received a response.
Country Financial, as most other insurers do, offers the six standard car insurance coverages. They are:
In addition, Country Financial offers these optional add-ons:
Signing up for DriverIQ gets you an automatic 10% discount. Once you enroll, you’ll download the DriverIQ app, which will monitor your driving behavior and use that data to calculate a discount of up to 25%.
The app tracks the following:
With DriverIQ, your premium is not at risk of increase. DriverIQ is available in select states that aren’t listed on its site so you’ll need to contact your local agent.
Country Financial is a mid-size insurer available in the following 19 states:
When researching the average cost of a Country Financial insurance policy, we found that the company typically charged about 30% less than the national average.
In the table below, we look at average costs for full-coverage policies from Country Financial for drivers aged 16 through 19. Teenage drivers often pay the most for car insurance coverage.
*Data for 17, 18 and 19 is based on 2022 information.
In most cases, recent traffic infractions can raise your insurance rates considerably. Below, we compare average rates of drivers who have violations on their record and are insured through Country Financial to the national average. Country Financial offers the cheapest rates for high risk drivers (those with a speeding ticket, DUI or accident).
If you’re looking to save money on your car insurance, check to see what discounts you may qualify for. Below is a table that explains some of Country Financial’s discount opportunities.
 
 
Our editorial team spent hundreds of hours combing through data to assess the landscape of the insurance industry and provide you with a complete guide to the best car insurance companies.
We’ve reviewed each provider’s coverage options, features, discounts and reputation among customers and insurance industry evaluators like J.D. Power. Our team also received cost data from Quadrant Information Services for both full and minimum coverage.
The sections below will provide an in-depth look into the factors worth considering as you shop around for the best car insurance coverage. We also offer information into our two car insurance studies completed in 2022.
Here’s a further look into the factors that influenced how we rated each of the best car insurance companies on our list:
The reputation score comes from how the company ranks in J.D. Power consumer studies as well as its BBB rating. The BBB (Better Business Bureau) is an organization that evaluates  a company’s business practices, licensing information, customer reviews and response to those reviews. We also factor in whether the provider is accredited by the BBB.
Customer satisfaction scores come from a mix of online reviews and survey data we’ve compiled ourselves. In particular, we look at the satisfaction scores for many auto insurance companies from our August 2022 insurance survey, which polled 6,923 policyholders.
To determine a coverage score, we first look to see whether a company provides the six standard types of car insurance. After that, we check what additional coverage the company offers. The more extensive the coverage options, the better the score in this category.
A company with a high availability score typically operates across the entire country. This score is weighted a little less for mid-sized companies that only operate in a few states, but have excellent reputations among customers.
When determining a company’s cost score, we look at average costs for a variety of driver profiles. We then compare those numbers to the national average and determine a score based on whether the company tends to be cheaper or more expensive than the national average. 
Companies also get better cost scores when they offer a large variety of discounts that can apply to many kinds of policyholders, from veterans, to students to accident-free drivers.
Our cost data comes from a company called Quadrant Information Services, an analytics company that compiles insurance industry statistics from across the country. When calculating average costs for providers’ state minimum-coverage and full-coverage policies, we use data from 100 ZIP codes across each state.
Each driving profile uses either a specific example vehicle or finds the average from the use of several different vehicles. The standard profile for average costs is a 35-year-old driver with good credit and a clean driving record, unless otherwise specified.

Secure. Fast. Free.
In 2022, our research team conducted two customer satisfaction surveys about car insurance. The first of which looked into overall satisfaction with the pollees’ choice of car insurance company and process. The second survey focused specifically on large insurance companies. In the sections below, we’ll go into the findings of each.
In January 2022, our team of experts surveyed 1,000 people who had purchased car insurance coverage. Most of the participants had used one of the auto insurance companies cited in this article, while some used other providers.
According to the survey, 28% of policyholders shop for car insurance coverage in intervals longer than one year. Another 26% said they shopped for car insurance coverage every six months, while 25% reported shopping only once a year.
We found that most policyholders shopped for car insurance in the following ways:
In our survey, we asked participants if they had ever experienced a rate increase without an obvious cause (like an accident or ticket). Over 40% of the 1,000 respondents reported they had experienced a rate increase at some point.
Our survey found that 25% of policyholders had their insurance claims resolved within two weeks. This was followed by 24% saying their claims were taken care of in two to four weeks, while 14% reported it took longer than four weeks.
As mentioned, our August 2022 survey polled 6,923 people who have policies at larger insurance companies. We asked about their overall satisfaction, then targeted specific areas to get a more detailed view about customers’ experiences.
The table below highlights the overall ratings customers gave across five categories. The ratings are out of 5.0 points each.
 
When it came to claims, we first asked pollees if they’d filed a claim with their insurance company. We then asked them to rate their experience with the claims process overall. Below is a table that illustrates those responses.
 
 
The sections below serve as a guide to help those who are seeking auto insurance find the best coverage to fit their needs and budget.
Car insurance is an agreement between you and your insurance provider for specific vehicle coverage in exchange for payment. Your car insurance policy outlines what is covered and what you can file claims for.
The best car insurance companies in the industry offer liability coverage (covering property damages and injuries to others), damages to your own vehicle, and injuries sustained by you and your passengers.
There are six main types of car insurance that typically make up a full-coverage insurance policy.
The six standard types of car insurance coverage that typically make up a full-coverage policy
Most states — except for New Hampshire and Virginia — require drivers to carry some car insurance in order to legally drive. Each state sets its own minimum requirements, but they usually include liability coverage. Some states require drivers to hold uninsured motorist coverage and PIP insurance in addition. 
We recommend you carry full coverage car insurance as opposed to liability insurance to ensure you’re fully protected no matter what kind of situation occurs. Full coverage also includes comprehensive and collision insurance.
Aside from the main kinds of coverage, most insurers offer optional coverages you can add to your policy. These additional types of car insurance include:
Icons with labels showing the most common services offered through roadside assistance
Based on our research, 35-year-old drivers with clean driving records and good credit pay between about $1,000 and $2,500 per year on average for full coverage insurance. Car insurance prices depend on many factors, including your age, location, credit score, driving record and type of vehicle.
In the table below, we look at the average cost of car insurance for each of the 10 best auto insurance companies. We break those costs down into monthly and annual averages.
Several factors influence how much you pay for car insurance coverage, which is why each car insurance company personalizes quotes for every driver. For instance, having an at-fault accident can add around $911 to your annual rate on average, while having poor credit or a DUI can add an average of about $1,821 or $1,423, respectively.
While car insurance rates by state will vary, your car insurance quote may also be higher or lower depending on where you live in the state. According to our rate estimates, Michigan, New York and Louisiana tend to be the most expensive states for car insurance, while Ohio, Wisconsin and Maine are generally the cheapest.
 
The cost of car insurance is influenced by a variety of factors, some of which are in a driver’s control and some of which aren’t. Understanding what you’re able to control can help ensure you’re getting the best insurance rate.
Here are the most common factors that affect car insurance costs:
Finding the cheapest car insurance rates can be tricky, especially with the amount of information drivers need to know about policies.
List of actions a policyholder can take to save on car insurance premiums
We’ve laid out five key steps below that explain how to find the best car insurance rates for your budget.
It’s always a good idea to compare car insurance quotes between companies. Based on your driver profile and the other factors we listed above, your auto insurance cost can vary greatly.
Some insurance providers offer affordable rates to senior drivers, while others provide cheap car insurance for new or teen drivers
Before settling on a price, reach out to multiple auto insurers. You can compare quotes online yourself or work with an independent insurance agent to compare policies.
Companies offer a wide range of car insurance discounts, so look for ones that apply to your situation. For example, some providers offer better discounts for students, while others offer discounts for military and occupational affiliations. Major providers offer other insurance products, such as home, renters and life insurance, so you can often find discounts for bundling policies as well. Motorists can also save by adding teens and young drivers to a family policy and covering multiple vehicles on the same policy.
Icons representing six common discounts offered by car insurance companies
While it may seem burdensome at first, a higher deductible can significantly reduce your auto insurance costs. Ask your insurance provider which deductible options are available for your coverage policy, and see how each affects your premium. Keep in mind that you’ll need to be able to pay your deductible in the event of a claim.
Pay all bills on time and see if there are additional ways to improve your credit score. Paying your bills in full and keeping your credit balances low will also help increase your credit score.
Graphic showing seven tips to improve your credit score
Telematics insurance programs provide discounts based on your driving habits. If you have a short commute and practice good driving habits, you could save money with pay-per-mile insurance or a safe-driving program. Most insurance companies will offer a telematics program that you can look into to help you save on car insurance premiums.

Secure. Fast. Free.
According to our comprehensive analytics, the 10 best car insurance companies are Travelers, State Farm, Erie Insurance, USAA, Nationwide, Geico, Liberty Mutual, American Family, Progressive and Country Financial. Each company offers a wide selection of insurance coverage options at affordable prices.
 
 
Below are frequently asked questions about the best car insurance companies.
State Farm is the largest and most popular car insurance company in the country, holding 16.84% of the market share and $47 billion in insurance premiums in 2022. However, our team found Travelers insurance to be the No. 1 auto insurance provider in the U.S. in 2023.
To find the best price on car insurance, we recommend getting car insurance quotes from multiple companies. That way you’ll know how much each provider charges and which offer the lowest rates. You can also employ savings strategies like signing up for car insurance discounts or bundling your auto insurance with another policy.
If you’re trying to lower your car insurance premium, we recommend looking into discounts for bundling policies, driving safely and installing vehicle safety equipment. These discounts are commonly offered by most major regional and national providers and can help you save money on your car insurance policy.
After over 800 hours of researching insurance providers, we found that Travelers, State Farm, Erie Insurance, USAA and Nationwide are the top insurance companies. We looked into each company’s reputation, availability, coverage, cost and customer experience.
Yes, USAA is only for military members, veterans and their close family members. The company’s lack of accessibility toward many customers is why it ranks second in our review of the best car insurance companies, despite its high customer satisfaction scores.
Car insurance costs are based on a number of factors, all of which combine to make a highly personalized rate. If you have less than stellar credit or a driving record with multiple at-fault accidents, speeding tickets or other traffic violations, you’ll probably end up paying more for car insurance coverage.
The six main types of car insurance are liability insurance, collision insurance, comprehensive coverage, medical payments coverage (MedPay), personal injury protection (PIP), and uninsured motorist coverage.
 
 
Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best car insurance companies. We collected data on dozens of auto insurance providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the insurers that scored the most points topping the list.
Here are the factors our ratings take into account:
Our credentials:
 
*Data accurate at time of publication.
Copyright © 2024 MarketWatch, Inc. All rights reserved.
By using this site you agree to the
Subscriber Agreement & Terms of Use, Privacy Notice, and Cookie Notice.
Find the best [category]

source